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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern IT Central’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘IT Central’ or ‘us’ or ‘we’ or ‘Company’ refers to the owner of the website whose registered office is 16 Harrow Inn Close, Elgin, Moray, IV30 1BP. Our company registration number is SC 512 112 registered to 16 Harrow Inn Close, Elgin, Moray, IV30 1BP. The term ‘you’ or ‘Client’  refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


    TERMS AND CONDITIONS – Contract of Services/Goods

    1) DEFINITIONS 
    “Goods” means any goods and/or services provided by the Company as ordered by the Client 
    “Company” means IT Central Scotland Ltd. 
    “Client” means the person, firm or company using the services of the Company. 

    2) APPLICATION 
    These terms and conditions apply to any provision of services or materials by the Company to the Client. 

    3) FORMATION OF CONTRACT 
    All Goods or Services sold by the Company are sold subject to the Company’s standard terms and conditions (as detailed below) which form part of the Client’s contract with the Company. 

    4) ORDERS 
    An order will be deemed to have been placed when the Client confirms their acceptance of the price quoted either in person, on the phone or via electronic communication. 

    5) RIGHT TO SUBCONTRACT 
    Unless otherwise agreed the Company shall be entitled to sub-contract all or any part of the work. 

    6) TIMETABLE 
    The Company will use its best endeavours to supply the services or materials within the quoted time (normally within a maximum of seven days from order or otherwise as agreed) but time will not be of the essence within the contract. 

    7) RISK OF LOSS 

    Whilst the Company will do everything it can to preserve data on a Client’s device(s), it is recommended that all data should be backed up by the Client before any work commences. The Company will not be liable for any data lost during its work. 

     8) PAYMENTS 

    8.1 Payment is required at the time of collection unless otherwise agreed between the Company and the Client. Unless otherwise agreed, payment (and therefore collection) is due within thirty (30) days. 
    8.2 All other invoices issued by the Company shall be paid by the Client within thirty (30) days of the date of invoice unless otherwise agreed in writing by the Company. In the event of late payment or non-payment, the Company reserves the rights to charge the Client for any reasonable and foreseeable costs incurred to recover any monies owed. For B2B Clients, the Company reserves the right to add daily interest on balances owed totalling 8% + BoE (Bank of England) base rate at the time. 8.3. The Company will store the Clients device for up to sixty (60) days. The Company will make all appropriate efforts to remind the Client that collection is due (including any monies owed). If after sixty (60) days the Client has not collected the device, the Company shall dispose of/re-sell the device and, if the sale of the device does not clear monies owed, take further legal action to settle any outstanding balance.  
    8.4 Payment in full from the Client to the Company is required before or at the time of collection. 
    8.5 The Company reserves the right to increase a quoted fee in the event that the client requests a variation to the work agreed. 

    9) CANCELLATION WITHIN THE CANCELLATION PERIOD 
    If you enter into the contract at a distance (over the phone, by email or internet), you are entitled to a 14-day cancellation period under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. As the contract is for services the 14-day cancellation period starts the day after which you entered into the contract. 
    If you would like the service to start within the 14-day cancellation period, you should expressly request this. If you expressly request for the service to start within the cancellation period, you still have the right to cancel the contract (up to the end of the cancellation period) however you would be liable to pay the costs of any service carried out until the point of cancellation. Once the service has been carried out and the contract fully performed, you lose your right to cancel the contract. 
    If you do not expressly request for the service to start within the 14-day cancellation period, the service will not be started until this period expires. 
    To cancel the contract please contact us at www.itcentral.scot or call 01343 233110. 

    10) LOSS OR DAMAGE 
    The Company will take all reasonable steps to ensure the protection from loss, damage or destruction of the devices it receives from the Client. 

     11) DATA PROTECTION 

    The Company, in the course of their work, must at times look at files and folders on the Client’s device(s). Personal and/or business information will be kept in accordance with the General Data Protection Regulation 2016/679. Illegal activities if seen will be reported to the proper authorities as deemed necessary. Any data stored by the Company on your behalf will be held for a maximum of 60 days and then securely deleted. More information can be found at our website Privacy Policy | IT Central 

    12) CONFIDENTIALITY 

    Both parties shall maintain strict confidence and shall not disclose to any third party any information or material relating to the other or the other’s business which comes into that party’s possession and shall not use such information and material without written permission by the other party. This provision shall not, however, apply to information or material which is, or becomes, public knowledge by means other than by breach by a party to this clause. 

    13) FORCE MAJEURE 
    The Company will not be liable to the Client for any loss or damage suffered by the Client as a direct result of the Company, its sub-contractors or the list-owner from whom the sample or other service or material is derived being unable to perform the Contract in the way agreed by reason of cause beyond its control including Act of God, accident, war, riot, lockout, strike, flood, fire, power failure, breakdown of plant or machinery, delay in transit, postal delay, or any other unexpected or exceptional cause or circumstance. 

    14) GOVERNING LAW 
    These Terms of Trading shall be subject to and construed in accordance with the laws of Scotland and the parties hereby submit to the exclusive jurisdiction of the Scottish courts. 

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